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Terms of service

The Carmex website,, (the Site) is owned and operated by Bonsana AG, Lohwistrasse 32, CH-8123 Ebmatingen, Switzerland. In this document 'you' refers to a user of the Site.

Your use of the Site is conditional on your acceptance of these terms and conditions. Please carefully read these terms and conditions, including the Privacy Policy which is discussed further below, before using the Site.

Carmex Privacy Policy forms part of this document. The Privacy Policy sets out the information which Carmex  will gather about you through your use of the Site and the way in which Carmex will use it. You must read the terms of our Privacy Policy before using the Site.

By accessing, browsing or using the Site, you agree to these terms and conditions as amended from time to time and acknowledge and agree that you have read and understood this document. By downloading any material on the Site you expressly agree to be bound by this document.

If you do not accept the terms and conditions contained in this document and the Privacy Policy, then you must not use the Site.


Carmex  may amend this document, including the Privacy Policy, at any time. If Carmex  amends this document, including the Privacy Policy, Carmex will inform you of the amendments by posting the amendments on the Site and/or by sending you an e-mail message. Your continued use of the Site after this time constitutes an agreement by you to abide by and be bound by this document, including the Privacy Policy, as so amended. This document may not be otherwise amended.


The content of the Site is provided for information purposes only. Carmex has made all reasonable efforts to ensure that the information contained on the Site is accurate.

However, you acknowledge that all information and material is provided to you on the basis that:

  • All information provided by Carmex is general information and is not advice.
  • Carmex makes no representation or warranty in relation to the reliability, content or accuracy of the information or material on the Site.
  • Carmex makes no commitment to update any information or material on the Site
  • Carmex may change information or material on the Site at any time, without notice.
  • Carmex makes no representation or warranty in relation to the content or accuracy of the information and material available on any linked web sites. Specifically,
  • Carmex makes no endorsement, approval or recommendation of the owners or operators of any linked web sites, or of any information or material referred to or contained on any linked web sites, unless and to the extent stated to the contrary.
  • Carmex is not responsible in any way for any linked web sites and for their content or any of their privacy practices.
  • Any linked web sites are provided for convenience only and may not be accessible, current or maintained.
  • Carmex makes no representation or warranty that access to or use of the Site will be uninterrupted, secure or error free, or that the Site or any material on or accessible through the Site is free from errors or viruses.
  • Carmex is not liable for any loss or damage, howsoever caused, resulting from accessing the Site or any use of the information or material on or accessible through the Site (including any linked web sites), any action taken in reliance on such information or material or any inability to use such information or material or the omission of any information or material from the Site or any inaccuracy in any information or material.
  • You are responsible for assessing the accuracy, reliability and suitability of the information on or accessible through the Site (including any linked web sites) and accept all risks of loss, damage, costs and other expenses resulting from using the Site or any information or material on or accessible through the Site (including any linked web sites).

This document is not intended to limit or exclude any liability on Carmex' part, where and to the extent that applicable law prohibits the exclusion or limitation.

General Compliance with Laws

You agree that you will only use the Site for lawful purposes. You must comply with all laws, statutes, ordinances and regulations which apply to you in relation to your use of the Site.

Restrictions on Use

When accessing or using the Site you must not:

  • use any device, software or routine to interfere or attempt to interfere with or disrupt the proper working of the Site, servers or networks connected to the Site, any information or material on the Site or any activity conducted via the Site;
  • take any action which imposes an unreasonable or disproportionately large load on the Site's infrastructure; attempt to gain unauthorised access to the Site or computer systems or networks connected to the Site through any means; or
  • access or attempt to access personal data about other users, including e-mail addresses.
Your Personal Information

While using the Site you may be given the opportunity to send e-mails to Carmex or enter or provide information or material ('Content'). Any and all Content provided by you in connection with your use of the Site must be true and accurate. You must not misrepresent your identity or affiliation with any person or entity. You acknowledge that

Carmex may monitor the Site and take any action with respect to your Content as deemed reasonably necessary by Carmexc.

You agree that you will not provide personal information about another person to Carmex unless:

  • that other person is made aware of your provision of their personal information to Carmex; and that other person authorises you to provide their personal information to Carmex.
Acknowledgment of Risk

The world wide web exists across open public networks that may not be secure or private. You acknowledge and accept the risk that any communication to or from the Site may be intercepted, used or modified by third parties.


You must not establish links on any other site to the URL or any other part or parts of the Site without Skin Republic' prior written consent. Carmex may withhold its written consent at its discretion.

If you would like to link to the Site, or be linked from the Site, please request to do so via the contact page on this site.

Intellectual Property

All intellectual property in the Site, including its text, images, graphics, trade marks (whether registered or not), advertisements, arrangement and software on the Site (including where included in advertisements) is owned by Carmex unless indicated otherwise.

The content of the Site may be viewed online by you and may be reproduced in hard copy only for your own personal, non-commercial and non-public use. You must not modify, copy, reproduce, republish, frame, distribute or otherwise communicate any text, images or software other than as expressly provided in these terms and conditions.

Limitation of Liability

You use any information provided on the Site, and any other linked to it, at your own risk. All information is provided 'as is' without any express warranties of any kind.

Except for liability under the Consumer Protection Act and any other legislation dealing with similar issues, Carmex expressly disclaims any warranties or representations as to the accuracy or completeness of the contents of the Site, and expressly disclaims any implied warranties of merchantability or fitness for a particular purpose; and Carmex will not be liable for loss or damages of any kind, including direct, indirect, consequential or special damages, lost profits, lost data, or loss of management time which may arise out of, or result from, reliance on or use of this information, whether or not caused by any negligent act or omission.

To the extent that Carmex is able to limit the remedies available, this document expressly limits its liability for breach of a condition or warranty implied by virtue of any legislation to the following remedies (at Skin Republic option):

in the case of goods: the replacement or repair of the goods, the supply of equivalent goods; the payment of the costs of replacing or repairing the goods or acquiring equivalent goods; and

in the case of services: resupply of the services; or the payment of the cost of having the services resupplied.


You must continually indemnify Carmex against any action, liability, claim, loss, damage, proceeding, expense and cost (including legal costs) ('Claim') suffered or incurred by Skin Republic arising from, or which is directly or indirectly, related to your:

  • breach or non-observance of any term or condition in this document; or
  • violation of any applicable law.

This includes all Claims arising from any information which you provide to Carmex in connection with your use of the Site. In relation to a Claim, Carmex may require you to conduct the defence, at your cost, including negotiations for settlement or compromise prior to the institution of legal proceedings. You must comply with any requirement notified to you in accordance with this clause.


These terms and conditions are to be governed by and construed in accordance with the laws of Switzerland. All users of the Site irrevocably submit to the non-exclusive jurisdiction of the courts of Switzerland.

The provisions of this document are severable and if any provision of this document is held to be illegal, invalid or unenforceable, that provision or part is to be treated as removed from this document, but the rest of this document is not affected.

Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

Carmex' failure to act with respect to a breach of this document by you or by others does not waive its right to act with respect to subsequent or similar breaches.

This document may not be construed adversely to Carmex solely because Carmex prepared it.

This document, including the Privacy Policy, comprises the entire agreement between Carmex and you (unless agreed to otherwise). To the extent of any inconsistency between this document and the Privacy Policy, this document takes precedence, unless otherwise agreed.

If you do not accept these terms and conditions then you must not use the Site.